Product Features
A guided tour of select product features and functionality
Frequently Asked Questions
Common issues quickly resolved
10DLC Requirements
Texting Education
Learn all about texting
Release Notes
Read about the latest features
Developer Resources
Advanced configuration and tools for developers
Quick Platform Overview
Product Features
Broadcasts
Send and manage texts to lists of contacts
Salesforce
Analytics
Monitor
NGP VAN
Help and Contacts
Conversations
Manage 2-way conversations
Contacts
Upload csv files, contacts, and contact data
Channels
Manage phone numbers used to send and receive texts.
Team
Manage team members and permissions
Library
Add macros and single-click actions for your team members to use in conversation.
Automations
Manage keyword responses and other automations
Call Scripts (Patch Through Calling)
Connect contacts to representatives via phone calls
Smart Links
Redirect and track clicks
Media
Upload and compress HD Video MMS
Organization
Time zone, notification, 10DLC
Notification Settings
Set up slack, email, text or smoke signals
Notification Settings
How to Set Up Prompt.io Notifications