

Conditional Actions
Conditional Actions is where you decide what should happen when someone answers a question in a certain way. Think of it like writing a little “if → then” rule:
If the answer matches your condition
Then the action you chose will run
For example:
Question: “How would you rate my dog out of 5?”
Condition: If the answer is less than 5
Action: Add this contact to a list called "Dead to me"
In the platform, this is configurable at the bottom of any question in the builder!