Requirements for Successful 10DLC Registration
10DLC Registration Requirements
10DLC Terms to Know
Filing URL: A filing URL is the link to your organization’s/campaign’s Statement of Organization.
Federal Election Commission (FEC) filing can be found https://www.fec.gov/
State or Local filings can be found through your state’s Board Of Elections (BOE) site and or through the City or County Clerks office site.
Campaign Verify (CV): a non-partisan, nonprofit service for U.S. political campaigns, parties, and PACs to verify their identity. Prompt.io submits a verification request to Campaign Verify on your behalf.
Campaign Verify Pin: A 6-digit pin number that will be sent to the email address, phone number, or mailing address listed on the campaign’s official filing. When you send the Campaign Verify pin to Prompt.io, it allows us to create an authorized token. Campaign Verify Authorization Tokens are a credential that prevents your political campaigns from spoofing and disinformation, increases your campaigns’ ability to reach voters and supporters, and helps ensure trust in U.S. political discourse and elections.
The Campaign Registry (TCR): The Campaign Registry (TCR) is the reputation authority for registering A2P 10DLC Messaging Campaigns. TCR works with North American mobile operators and companies that are in the messaging business to register text messaging campaigns.
What Prompt.io Needs From You
Please fill out the 10DLC registration form
You will need the following information to successfully fill out the form:
Campaign’s Legal Entity Name
DBA (if different from the legal entity name)
Country where the campaign is located
Tax EIN (Employer Identification Number)
Entity mailing address
Website URL
Type of Legal Entity (e.g., political campaign, non-profit, commercial)
Filing URL (a link to the campaign’s Statement of Organization on the FEC, State, or County website). If it’s not a direct link to the Statement of Organization, please provide instructions on how to find the Statement of Organization.
Campaign’s Use Case (give a clear and detailed description of what the campaign will be used for.
For example, “Prompt.io will use text messaging to engage with customers. We anticipate sending many types of messages to include but are not limited to Links and Instant Apps.”
At least 2 sample messages. The sample messages must:
Include the name of the campaign
Message content aligns with the campaign’s use case
Link to the website (e.g., Learn more at www.prompt.io)
Opt-out language (e.g., Reply STOP to opt out)
For example: “Hi [First Name], This is [CS Representative] with Prompt.io's Customer Experience Team with a sample message for you. Please visit https://www.prompt.io/ to learn more. Reply STOP to opt out”
The campaign’s website must be 10DLC compliant. A compliant website includes the following:
Phone number fields must be optional otherwise the carriers will consider this forced consent. This means that the field capture is not required on the website.
Anywhere a phone number is collected on the website, you need an opt-in check box containing the following information: opt-in agreement, message frequency and rates, opt-out language, and help language. Here is some guidance on this language:
By providing your number you are opting into text messages from {organization}……
Opt-out information (reply STOP to stop)
Customer care contact information (Reply HELP for help)
Message frequency (#msgs/mo, msg frequency varies, recurring messages, etc)
“Message and data rates may apply” disclosure
A Privacy Policy link must be present in either the footer of the website or in the opt-in checkbox. When website visitors click on the Privacy Policy link, it must route them to a separate page containing the Privacy Policy. One of the requirements is that the privacy policy states that you do not share or sell information to third parties.
Here is some sample language, as approved by mobile carriers:
“Text messaging originator opt-in data and consent will not be shared with any third parties unless required by law.”
What Prompt.io Does for You
We use the information provided in your 10DLC registration form to submit a Campaign Verify request.
We will notify you when the Campaign Verify request is submitted and where the 6-digit pin number will be sent once the request is approved. Campaign Verify can only send the 6-digit pin number to an email address, phone number, or mailing address listed on the official filing.
Once you receive the 6-digit pin number and share it with us, we’ll use it to create a Campaign Verify Authorization token.
We’ll review your website to make sure it is 10DLC compliant. If website updates are needed, we will let you know and answer any questions you may have.
Once your campaign is verified and your website is compliant, we will submit your campaign for approval through The Campaign Registry (TCR). It takes 24 to 48 business hours on average for campaigns to be approved.
We’ll let you know when your campaign is approved and your Customer Success Manager will schedule your onboarding.
Additional Resources: